GENERAL PURPOSE OF JOB:
The Neonatal Nurse Practitioner (NNP) Manager supervises organizes and directs the work of the NNP’s both at DCH and the units supported by the Neonatal Regionalization Support Program (NRSP). The NNP Manager under general supervision organizes and directs the work of the NNP’s and programs; coordinates staff to assure that effective NNP services are provided, and quality standards are met. Staffing consists of NNP’s scheduled and as needed. The function of the NNP Manager is to develop and maintain an environment that supports the NNP’s within the Driscoll Health System and its affiliates. A multidisciplinary team approach to care is utilized. The function of the NNP Manager is to develop and maintain an environment that supports the professional nurse, medical, and ancillary staff.
ESSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS:
- Maintains utmost level of confidentiality at all times.
- Provide oversight and support for the neonatal units supported by Driscoll Children’s Health System.
- Provide oversight and support for the Neonatal Regionalization Support Program
- Adheres to hospital policies and procedures.
- Actively support and promote a professional practice model that encourages APN participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate the mission of the neonatal units and their organizations. Serve as the collective voice for the APNs to communicate with administration. Serve as the APN and patient advocate to ensure optimal patient care.
- Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the nursing process for patients from admission to discharge and beyond. Serve as a professional role model and or to the APNs by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization.
- Assure coordination/participation of the APNs on department and organization wide councils/committees.
- Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24-hour basis. Ensure compliance with clinical patient care standards and established policies and procedures.
- Assist administration with maintaining clinical competencies for assigned clinical areas and provides care as needed.
- Assess/coach and evaluate APN level of practice. Develop programs that foster continued clinical development to positively impact patient care and career satisfaction of APNs.
- Assist administration with maintaining required unit records, reports and statistics for administrative purposes.
- Ensures compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environment and infection control. Communicate requirements to APNs and hold APNs accountable to established requirements. Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Assist with coordination of QC/PI activities with APNs.
- Assist administration in overseeing various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
- Coordinate the activities of APNs with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures.
- Collaborate with the administrative team to determine fiscal requirements of the unit and assist with the preparation of budgetary recommendations. Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service. Develop action plans in conjunction with the Director to ensure budget and resource efficiency, and satisfaction with patient care delivery.
- Promotes and monitors regulatory agency standards and customer service expectations for the practice of all aspects of nursing.
- Promotes family centered concept by functioning as a liaison with the family, guest relations, and appropriate personnel.
- Functions as a liaison with all service physicians and ancillary services on a day-to-day basis.
EDUCATION AND/OR EXPERIENCE:
- Registration and current licensure in the State of Texas as appropriate.
- MSN required
- Certification in area of specialty preferred.
- Strong critical thinking and leadership skills.
- Ability to communicate effectively both in writing and verbally.
- Possess basic computer knowledge and skills.
- Ability to initiate protocols as appropriate and communicate with the interdisciplinary team.
- Ability to provide the staff educational opportunities on an individual and or group basis to meet the needs of unit, staff, and families.
- Maintains current knowledge of nursing trends, and issues related to NICU.
- Capacity to create an environment that attracts and retains qualified staff, encourages creative thinking and innovation, and recognizes excellence in performance.
- Ability to demonstrate appropriate and ethical professional conduct internally and externally.
- Willingness to work as an effective member of the DCH management team within and across department and divisional lines.
- Ability to demonstrate clinical competence in assigned areas of responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS:
Licensed in State of Texas as an RN
NRP, PALS, BLS certified
Certification in specialty preferred